The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by SuGaBuG Kids LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of SuGaBuG Kids LLC or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. SuGaBuG Kids LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if SuGaBuG Kids LLC believes that customer conduct violates applicable law or is harmful to the interests of SuGaBuG Kids LLC and its subsidiaries.



  • Shipping & Delivery

  • Purchases will be shipped to a customer designated street address (not P.O. Box) in the 48 Contiguous United States within approximately 5 business days from the date of the order via Standard UPS Delivery.  Customary delivery time is 3-10 days from the date of shipment.

    Faster Mailing Services and Deliveries including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, Canada, Mexico and other International Destinations are only furnished upon customers calling our retail store at 352.563.0650

    While every effort is made to ensure the accuracy of information on our website, errors may occur.  We reserve the right to make corrections to price or other information.  As we are a smaller shop, our inventory of unique and hard to get items is not plentiful.  If merchandise is no longer in stock by the time your order processes, we will notify you via email.

    The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. SuGaBuG Kids LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax

  • SuGaBuG Kids LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties

  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. SuGaBuG Kids LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. SuGaBuG Kids LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL SuGaBuG Kids LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by SuGaBuG Kids LLC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. SuGaBuG Kids LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not SuGaBuG Kids LLC.

    The inclusion of material on this server does not imply any endorsement by SuGaBuG Kids LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although SuGaBuG Kids LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy

  • SuGaBuG Kids LLC reserves the right to change its payment procedures at any time without prior notice to you. Currently SuGaBuG Kids is only accepting payments through Paypal.

    We are very proud of our inventory and are committed to only offerring merchandise that we would give to our own little sugabug. If you feel there is a defect in our merchandise please contact us immediately so that we can come to a satisfying solution.

    We are unable to accept returns on custom orders, bath/body products such as towels and soap, and hats or hair accessories. 

    No-Return Policy - Handcrafted and Monogrammed items:

    *PLEASE NOTE - Due to the custom nature of our products, we cannot accept returns or exchanges unless the item is clearly defective.  Initial monograms do vary, because of the size and spacing involved.  If you aren't sure of a font or design, please ask to see a proof;  we do not give refunds for any monogrammed work, unless we input the wrong initials.

    As many products of our handcrafted, monogrammed, personalized products are custom made to order NO refunds Or Exchanges will be given for any item once it has been ordered.  No returns are allowed, and once items have been paid for no changes can be made to custom orders.  Please make sure all color schemes, & measurements are correct upon check out.  Once items are processing no changes will be made;  No Exceptions. Workmanship is 100% guaranteed.  Due to the delicate nature of our handcrafted items, NO warranties or refunds are given for wear and tear of an item with use. Please be aware that all sales are final and NO refunds will be given for returned merchandise for ANY reason. ALL SALES  are Considered  FINAL.

    Defective Items - (does not include Persoanlized or Monogrammed Items).  Please contact us prior to making a return:

    We must receive the defective item first before we can send out a replacement.   

     
    Please return a defective product within 5 days of receipt to:
     
    SuGaBuG Kids

    661 N. Citrus Ave.
    Crystal River, FL 34428

    Please include a note with your order number and the reason you are returning the product.
     
    If we confirm that the product is defective or we have made an error we will reimburse your shipping cost and send out a replacement immediately.  If we determine that the product is not defective or the error is not on our end then the cost of shipping to and from will be the responsibility of the customer.

     Items that are to be returned, must be in their original shape, free of any defect, including but not limited to stained, scratched or torn parts. If we do not receive a return (or it does not show up in our records as having been received), we cannot issue a credit, without a proof that it was delivered to us.  We suggest that all items be returned to us by a shipping method that offers a tracking or delivery confirmation number.
     
    We will not accept any item that has been used or damaged.  Although, we check all our merchandise for defects or damage prior to shipment, it is the buyer's responsibility to check the merchandise as well, as soon as the package arrives.  We will not accept any claim for damage, defect, or return, after the five day period is over; no exceptions!
     
    Clearance items and sale items are not included in this return policy and are non-refundable.
     
    Once we have received your return, your refund will be processed through PayPal;  If you received the wrong item, we will send you the correct item and waive the return shipping fee.
     
    International Orders - all sales are final, and  we will not accept any returns or exchanges for these orders.
     
    Cancellations and Price Adjustments:
    We cannot offer a price adjustment after the order is placed.  All coupon codes must be entered in at the time of your purchase.  Online or phone orders may be canceled by request within 24 hours, for non-personalized items ,  ONLY if the order is marked as "On Order" at the time the cancellation request is made.  Once an order has been marked as "Processing" or "Completed" or "Shipped" or "Delivered" it cannot be canceled. Orders that are refused or returned to sender will NOT be credited or refunded for ANY reason. ALL SALES ARE FINAL.



  • Store Hours

  • SuGaBuG Kids' brick and mortar store is open Tuesday - Saturday. We ship on Monday, Wednesday, and Friday. We do our best to customer service whenever it is required but we do reserve Sunday as a Family day and hope you do the same.